Privacy Policy

We take your privacy seriously at endofleasecleaninginGoldCoast, and we are committed to the privacy of your personal information that you submit to us. This Privacy Policy outlines our data collection methods and how we use, share, and protect your information when you visit our site or when we provide our cleaning services to you. By going to our website, you accept the practices outlined in this Policy. We do ask you to read it in order to know how we process your information. It is important to note that we can revise this Policy now and then based on the changes in our business operation, technology or the law. Any changes will be reported on this page, and by using our site further, it is likely that you will agree to those changes.

To offer an informative and individualised experience with us, we can gather two types of information:

• Personal Information
  This is what makes you an individual. It can contain your name, email address, phone number, mailing address and payment information. We might obtain this information when you:
  • Create an account at the site
  • Cleaning or paying for a cleaning service
  • Sign up for promotions or newsletters
  • Enter surveys, contests or feedback forms
  • Get in touch with us directly
  The disclosure of personal information is not a requirement, though some services cannot be availed without it.
• Non-Personal Information
  This is the information that cannot be directly linked to you, but it will give us an idea of how you use our site. It may include:
  • Your IP address
  • Browser type and version
  • Visits to our webpage
  • The previous site you were on before visiting our site
  • General demographic data
  This information is gathered automatically, and it is primarily utilised to enhance our website and services.

We take the information that you give us to provide and enhance our cleaning services. In particular, we can use your data to:

• Book and pay your processes safely
• Give customer service and answer questions
• Enhance the structure, design and content of our website
• Send you service updates, special offers or newsletters (with your permission)
• Dissect site usage and customer preferences to get business insights
• Assure the safety and usability of the site

We will in no way sell, rent, or lease your personal information to others.

We will never trade or sell your information, but we might share it with some trusted third parties when the need arises, and they include:

• Money transfers that complete safe transactions on behalf of cleaning bookings
• Delivery companies or service providers deliver orders or provide cleaning supplies
• Website management is done by IT and hosting providers

We can, however, share information when it will be necessary by law or regulation or court directive, or when we think it is necessary to do so to safeguard our rights, or in order to fulfil a legal duty, or in order to aid in investigations.

We can also provide non-personal but aggregated data (e.g. web traffic patterns) to partners or advertisers. This data does not mention you by name.

The cookies are used to improve user experience on the site. Cookies are little pieces of information that we save on your computer and that allow us to keep track of your preferences and give you a personalised experience of browsing. They may also allow us to:

• Identify repeat customers
• Monitor website performance and traffic trends
• Show some information that is of interest to you

The cookies can be prevented or switched off in your browser. The site does have some content, though, which would not work without them. It also allows third-party advertisers or analytics services to use cookies, and they are regulated by their privacy policy.

The security of your information is important to us. All personal information is kept safe and can only be accessed by the authorised personnel. Our services have third-party systems that are secured with third-party systems that comply with industry encryption and data protection protocols to handle payment information.

Despite all the above, there is no single type of data transfer on the internet or electronic storage which is entirely safe. In that regard, the best we can do is to make sure that we are protecting your information, but there is no guarantee of safety. On the caution side, we would advise you to take into account some precautions, such as not sharing your account login information with anyone and using open networks when carrying out sensitive activities.

The site could contain links to a different site. It should also be remembered that we cannot control the privacy practices or the contents of these 3rd party sites. The privacy policy of that specific site comes into play when you are off the site, but on a different site. We also recommend that you read the policies of any third-party sites that you may have visited.

We plan to offer cleaning services to people over the age of 18. We will not gather or store personal information of anybody under the age of. In case we realise that we have gathered information about a minor, we will first destroy it.

Although you can, and are encouraged to, post in open spaces of the site, i.e. forums or comment boards, please keep in mind that whatever you post becomes visible to others. We have no control over the application of any information that you post by choice in these locations. One should be careful about divulging personal information in public.

It is up to you to decide what to disclose to us. You can:

• Unsubscribe from emails containing promotional content by clicking the unsubscribe link in our emails.
• Control cookies with the help of your browser.
• You can access, update or delete your personal information by contacting us.

We can revise this Privacy Policy at different times. All the changes will be updated on this page, and the date will be updated accordingly. We suggest that you visit this page frequently so as to be in a position to know what we are doing to ensure that your information is being secured.

You can contact us via our site in case you have any inquiries regarding this Privacy Policy or the manner in which we treat your data.